Terms of service

Terms of Service

Last updated:[June 25th, 2026]

Welcome to MY CUP. These Terms of Service (“Terms”) govern your use of www.mycupscentedcandle.com and your purchase of products from MY CUP.

By accessing our Site or placing an order, you agree to these Terms. If you do not agree, please do not use the Site.

Online Store Terms

You must be at least the age of majority in your state or province of residence to use this Site or make a purchase.

You agree not to use our products, Site, or services for any unlawful or unauthorized purpose.

Products and Availability

MY CUP offers tea-inspired scented candles and related products. Product availability, descriptions, pricing, and promotions may change without notice.

We make reasonable efforts to display product colors, packaging, and details accurately. However, actual colors may vary depending on your device screen.

Fragrance perception is personal and may vary from person to person. Product descriptions are provided to help guide your selection but do not guarantee that a scent will be perceived in a specific way.

Orders

After placing an order, you may receive an order confirmation email. This confirmation does not guarantee acceptance of your order.

We reserve the right to refuse, cancel, or limit any order for reasons including product availability, suspected fraud, pricing errors, or violation of these Terms.

Pricing and Payment

All prices are listed in U.S. dollars unless otherwise stated.

Payment is required at the time of purchase. We accept the payment methods displayed at checkout.

We reserve the right to correct pricing errors and update prices at any time.

Shipping

Shipping options, rates, and estimated processing times are described in our Shipping Policy.

Shipping estimates are not guaranteed delivery dates. MY CUP is not responsible for delays caused by carriers, weather, incorrect shipping information, or circumstances beyond our control.

Returns and Exchanges

Eligible returns and exchanges are governed by our Refund Policy. Please review the Refund Policy before placing your order.

Candle Safety

Customers are responsible for using MY CUP candles safely and according to the candle care and safety instructions provided with the product and on our Site.

Never leave a burning candle unattended. Keep candles away from children, pets, drafts, and flammable materials. Discontinue use when the recommended amount of wax remains.

MY CUP is not responsible for damage or injury resulting from misuse, improper handling, or failure to follow safety instructions.

Intellectual Property

All content on the Site, including text, images, logos, product names, designs, graphics, photography, and brand elements, is owned by or licensed to MY CUP and is protected by intellectual property laws.

You may not copy, reproduce, distribute, modify, or use any Site content without our prior written permission.

User Comments and Submissions

If you submit reviews, comments, photos, or other content to us, you grant MY CUP the right to use, reproduce, publish, and display such content for business, marketing, and promotional purposes, subject to applicable law.

You agree not to submit content that is unlawful, offensive, false, misleading, infringing, or harmful.

Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of third-party websites.

Limitation of Liability

To the fullest extent permitted by law, MY CUP shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or products.

Nothing in these Terms limits rights that cannot be excluded under applicable law.

Disclaimer of Warranties

The Site and products are provided “as is” and “as available,” except as expressly stated by MY CUP. We do not guarantee that the Site will be uninterrupted, secure, or error-free.

Changes to These Terms

We may update these Terms from time to time. Updates will be posted on this page with a revised “Last updated” date.